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ABOUT US

Inclusive NDIS care with compassion

My Option Care is a trusted NDIS service provider based in Melbourne, supporting people with disabilities, their families, and professionals in the community.
We are proud to be a culturally and linguistically diverse (CALD) provider, offering care that respects your background, preferences, and goals. Our focus is on helping every individual build independence, stay connected, and live a fulfilling life.

Who We Are

My Option Care is more than a registered NDIS provider. We are a team dedicated to creating safe, supportive environments where clients can thrive.
Our focus on cultural understanding and compassion makes us different. We combine professional expertise with lived experience from diverse backgrounds, ensuring every service reflects empathy, inclusivity, and respect.

Areas We Serve

We proudly serve clients across Melbourne. Our office is located at 470 St Kilda Road, making it easy for participants, families, and professionals to visit or connect with our team.

Meet Our Team

Our team is the heart of everything we do. We come from diverse cultural and linguistic backgrounds. Thus, we can always understand and respond to the unique needs of the people we serve. Many of our staff members have personal experience with disability, inspiring our commitment to delivering compassionate care and strong advocacy. Our nurses, therapists, and support workers are also highly trained, qualified, and committed to helping clients achieve their goals—big or small. We carefully match participants with support workers who align with their interests, language, and preferences, creating a comfortable and trusting relationship. When you work with us, you can be confident that you are supported by a team that listens, respects, and empowers you every step of the way.

What We Do

At My Option Care, we understand that individuals living with a disability often face challenges in everyday life. From managing daily household responsibilities to accessing meaningful community opportunities, these barriers can sometimes feel overwhelming. Our role as an NDIS provider is to ease those challenges by offering tailored supports that encourage independence and inclusion. We provide practical services designed to improve quality of life while focusing on your personal goals.
  • Our household assistance ensures your living environment is clean, safe, and comfortable.
  • Through community nursing, you can access professional healthcare at home, including medication management, wound care, and health monitoring.
  • Independent living support builds essential skills like cooking, cleaning, and budgeting, helping you gain confidence in daily routines.
  • Our therapy programs, including physiotherapy, occupational therapy, and psychological support, are designed to promote physical strength, mental well-being, and resilience.
Every service is personalised, delivered with compassion, and focused on empowering you to achieve your goals.

Why Choose Us

Families and clients choose My Option Care because we combine cultural understanding with professional expertise. As a CALD NDIS provider, we recognise the unique needs of people from multicultural and refugee communities. This perspective allows us to deliver care that is not only compliant with NDIS standards but also deeply personal and respectful of cultural values. We listen closely, respect individuality, and adapt our supports to align with personal goals. We also bridge communication gaps by offering interpreting and translation assistance, ensuring language is never a barrier to quality care. Choosing us means partnering with a provider who values inclusivity, independence, and wellbeing. With us, you are not just receiving a service—you are joining a supportive network dedicated to helping you thrive.

Your Partner in Independence

Our mission is to empower individuals with disabilities to live with independence, dignity, and confidence. We are dedicated to providing inclusive, culturally respectful care that supports personal growth, encourages community participation, and helps every person achieve their unique goals.

Start Your Journey with Us

We’re here to help you get the support you need. Call us on 0435 852 591, email myoptioncare@outlook.com, or visit us at 470 St Kilda Road, Melbourne. Our team will guide you in accessing the right NDIS support. Connect with our team today. Submit your enquiry below and let us help you access the right NDIS support.